Facturier Support for Invoicing & Courier Logistics
Facturier support understands Romanian invoicing terms and courier workflows, so you don't waste time explaining your setup. Email support is included on every paid plan. Growth and Scale add priority support, and Scale also includes phone support and onboarding.
Real-World Experience
We understand invoicing terms and courier workflows, so you do not waste time explaining your setup.
Email on Every Plan, Priority on Growth+
Email support is included on all paid plans. Growth and Scale add priority support; Scale also includes phone support and onboarding.
What support is included with each plan?
- Email support — included on all paid plans (Starter, Growth, Scale).
- Priority support — included on Growth and Scale.
- Phone support and onboarding — included on Scale.
Does support understand invoicing and couriers?
Yes. Support is run by people who understand invoicing terms and courier logistics, so you can describe a problem in your own words. See pricing for the support level on each plan.
Where else can I get help?
Every plan includes access to the in-app help center, provider health monitoring so you can see when an invoicing or courier service is having issues, and EN/RO/HU localization. For setup questions, see the setup guide.